Question ID 22442	To minimize costs and improve service levels an outsourcer should seek which of the following contract clauses?
Option A	O/S and hardware refresh frequencies
Option B	Gain-sharing performance bonuses
Option C	Penalties for noncompliance
Option D	Charges tied to variable cost metrics
Correct Answer	B

Description Because the outsourcer will share a percentage of the achieved savings, gain-sharing performance bonuses provide a financial incentive to go above and beyond the stated terms of the contract and can lead to cost savings for the client. Refresh frequencies and penalties for noncompliance would only encourage the outsourcer to meet minimum requirements. Similarly, tying charges to variable cost metrics would not encourage the outsourcer to seek additional efficiencies that might benefit the client.
Update Date and Time 2018-03-26 05:04:36

 

Question ID 22443	When an organization is outsourcing their information security function, which of the following should be kept in the organization?
Option A	Accountability for the corporate security policy
Option B	Defining the corporate security policy
Option C	Implementing the corporate security policy
Option D	Defining security procedures and guidelines
Correct Answer	A

Description Accountability cannot be transferred to external parties. Choices B, C and D can be performed by outside entities as long as accountability remains within the organization.
Update Date and Time 2018-03-26 05:05:33